FAQ
Where do you ship to?
We ship throughout Europe.
Can I return my product if I am dissatisfied?
Yes, every order comes with a 30-day return guarantee.
How long will it take for my package to arrive?
After your order has been processed, please allow 1-3 days for delivery (varies by location). Please ensure your shipping address is completely correct to ensure faster and safe delivery!
How do I return a product?
If you wish to return a product, please inform us by email of your intention to return the item and the reason for the return. If you suspect a manufacturing defect, please attach a photo of the defect. Please also include your name, order number, proof of purchase, and whether you prefer a refund or a voucher.
Which payment methods do you accept?
We accept all common payment methods such as Paypal, credit card and much more.
Will my payment be secure?
Absolutely. When you purchase online with your credit card, all information is entered on an SSL-secured website. Your data is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.
My question wasn't answered, what should I do?
If you have any further questions or concerns, simply go to the "Contact" page and send us an email. We'd be happy to speak with you anytime.